Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods

TempoLabz uses reliable shipping partners to ensure safe and discreet delivery of all orders. Shipping times may vary depending on the destination and courier service.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status of your package.

International Shipping

International shipping may be available depending on the destination. Customers are responsible for ensuring that the products comply with their local regulations and import laws.

Delivery Issues

If an order is delayed, lost or arrives damaged, please contact the TempoLabz support team as soon as possible. Include your order reference number, delivery details and photographs of any damaged product or packaging where applicable.

Research Use Notice

All products sold by TempoLabz are intended strictly for laboratory research purposes only and are not for human consumption.